FAQs

How long does shipping take?

Orders are processed within 1–3 business days, and standard delivery typically takes 7–10 business days.

Do you offer free shipping?

Yes. Free shipping is available on qualifying orders. Any active promotions will be displayed at checkout.

What is your return policy?

We offer a 30-day return policy for eligible unused items in their original condition. Please refer to our Return & Refund Policy for complete details.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 48 hours to become active.

How can I contact customer support?

Our support team is always happy to help. You can reach us at:

Email: help@collectorheaven.shop

Business Address:
103 Minchner St
Troy, AL 36081
United States